Our Story

support, Guided by Australian Physiotherapists

Who We Are

Physiotherapists First

Pain Partners Australia is the dedicated product and information branch of Healthwise Physio, a trusted name in clinical care.

We were founded by a team of experienced Australian physiotherapists who witnessed a common challenge: Patients purchasing online braces before seeing a physio, often purchasing the wrong brace for their condition or injury. They were often overwhelmed by generic options and misleading information.

Our mission was simple: to bridge the gap between clinical advice and online shopping.

We don’t just sell supports; we curate them. Every product in our range is guided by physiotherapist experience.—meaning it has been rigorously selected for its quality and anatomical fit.

Our Vision

Start with Trusted Knowledge

We believe that informed patients achieve better outcomes. Our vision is to empower you to take meaningful steps toward recovery with confidence.

We are not just a retailer; we are your trusted resource.

  • Curation: We cut through the noise, offering only a focused selection of supports that meet our high standards.
  • Clear Guidance: We provide evidence-based articles in our Knowledge Hub to help you truly understand your condition, from a Meniscus Tear to Chronic Pain.
  • Confidence in Movement: Our video guides help you confidently fit and use your support correctly to improve comfort, stability, and day-to-day, support.
Our Core Principles

Authority and Trust

Our foundation is Healthwise Physio. We apply the same evidence informed approach and commitment to quality education and support that guides our clinical services. 

Clarity and Education

We understand that pain can be confusing. Our primary goal is to provide clarity. We use our professional knowledge to simplify complex medical topics, helping you understand how diffrent braces or supports may assist comfort, stability, movement and everyday function.

Quality and Function

Not all supports are created equal.We focus on carefully selected products designed for comfort, durability, fit, and practical everyday support.